FAQs
What is therapy like?
1
Therapy is a collaborative, supportive space where you can slow down, feel heard, and make sense of what’s been weighing on you. Whether you come in as an individual or as a couple, sessions focus on understanding your emotional world, your patterns, and what you need to feel more connected, grounded, and supported.
What kind of therapy do you use?
2
I practice attachment-based therapy, primarily Emotionally Focused Therapy (EFT). With individuals, I also integrate Acceptance and Commitment Therapy (ACT) when helpful. My work focuses on emotional safety, attachment patterns, and helping you understand yourself and your relationships at a deeper level.
How do I know if you’re the right therapist for me?
3
Finding the right therapist is about feeling safe, understood, and supported. During a consultation call, we’ll talk about what you’re looking for, what’s been feeling hard, and whether my approach feels like a good fit for you.
Who do you work with?
4
I work primarily with Gen Z and millennial individuals and couples, including intercultural and multicultural couples. Much of my work focuses on communication challenges, life transitions, attachment concerns, and relationship repair.
Do you offer in-person or virtual sessions?
5
I currently offer in-person sessions in Austin, Texas, as well as virtual therapy for clients located in Texas.
Do you offer therapy for clients outside of Texas?
6
Unfortunately, I am not licensed to work with anyone who is outside of the state at the time of treatment.
How long does therapy take?
7
The length of therapy varies depending on your goals and what you’re working through. Some clients find short-term therapy helpful, while others choose longer-term support for deeper growth and healing.
Do you accept insurance?
8
I am currently an out-of-network provider and do not accept insurance. I can provide superbills for possible reimbursement if you have out-of-network benefits.
How do I get started?
9
You can get started by scheduling a consultation call through my website. We’ll talk about what you’re looking for and decide together on next steps.
How do I request mental health records?
10
Texas law requires that all requests for mental health records be made in writing.
To request your records, please submit a written request that includes:
The specific records you are requesting
The name and contact information of the person or organization receiving the records
A completed HIPAA Authorization form
Requests can be submitted through the patient portal or by email.
Are there any fees?
Electronic records: $25
Business Records Affidavit (if requested): $15
Records are released after fees are paid.
What about couples, family, or third-party records?
For couples, family, or third-party records, a valid Authorization from all involved parties or a Court Order is required.
Requests related to legal cases
If records are requested for legal or court purposes, additional legal documentation may be required. A subpoena alone is not sufficient without proper authorization or a court order.
How do I file a complain?
11
You have the right to have any concerns or complaints heard and addressed in a timely and respectful manner. If we are unable to resolve an issue to your satisfaction, you may file a formal complaint with the appropriate regulatory agencies:
Texas Behavioral Health Executive Council (BHEC)
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Phone: 1-800-821-3205
Complaint Form: http://www.bhec.texas.gov/wp-content/uploads/2020/07/BHEC-Complaint-Form.pdf
For concerns related to HIPAA privacy regulations, you may contact the U.S. Department of Health and Human Services, Office for Civil Rights at: OCRMail@hhs.gov.
If you believe there is a privacy or security concern related to your health information, you may also file a consumer complaint with the Texas Office of the Attorney General:
https://www.texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy